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Using a Process Story to create customer confidence about your site care...

Several years ago, I paid to take a class at the local coffee shop. I wanted to learn how to do a pour over.  My friend Scott was one of the teachers. I learned to measure the grams of coffee and...

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Understanding DNS Spoofing: A Stealthy Threat in the Digital World

In the vast landscape of cyberspace, where information flows incessantly, lies a lurking danger often overlooked by the average internet user – DNS spoofing. DNS, or Domain Name System, is the backbone...

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WordPress Maintenance Mastery: Expert Tips for a Smooth-Sailing Site

In the digital landscape, maintaining a WordPress website goes beyond merely creating content and attracting visitors. It requires consistent effort to ensure security, performance, and usability. In...

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Next-Gen Image Optimization: Avif’s Impact on WordPress Performance

In the dynamic realm of website optimization, where speed and user experience reign supreme, the introduction of next-generation image formats marks a significant leap forward. Among these, Avif...

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July MainWP Roundup: Supply Chain Attack, Accessibility for government...

This month’s roundup examines the details of the Supply Chain Attack and its implications for WordPress security. We also explore the growing emphasis on accessibility for government websites,...

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Surviving Server Downtime: Essential Tips for Swift Recovery

Facing server downtime can be akin to navigating a labyrinth of frustration, but armed with the right strategies; you can emerge victorious in restoring your website’s functionality swiftly. In this...

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Troubleshooting SSL Issues in WordPress: A Comprehensive Guide

In the digital age, ensuring the security of online transactions and protecting sensitive data is paramount. SSL (Secure Sockets Layer) certificates play a vital role by encrypting data transmitted...

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Unraveling the Enigma of HTTP 504 Gateway Timeout Errors

When browsing the vast expanse of the internet, encountering error messages is an inevitable part of the online experience. Among these, the HTTP 504 Gateway Timeout error is a common frustration. In...

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How Community Transforms Customer Experience for Site Care Consultants

Listen to any athletic coach and they will tell you they are trying to “build a culture with their team.” It really doesn’t matter the sport, that’s what they will say. What they are really saying is...

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A Guide to Addressing 10 Common WordPress Security Vulnerabilities

WordPress, powering over 43% of all websites, is a popular target for cyber attacks. Ensuring your WordPress site is secure is crucial to protect your data and maintain user trust. Here are ten common...

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SSL Certificates Showdown: Free vs. Paid Options Explained

Let’s Encrypt. Paid SSL certificates serve the same fundamental purpose: encrypting data between a user’s browser and a web server to ensure secure communications. However, there are several key...

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Rescue Your WordPress Site: Cleaning Up After a Hack

A hacked WordPress site can be a significant setback, but with a methodical approach, you can clean and secure your website effectively. Here’s a step-by-step guide to help you through the process. 1....

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Transform Your Marketing with These Proven Email Newsletter Formats

One thing I continue to be surprised by when we run the Site Care Consultant Survey is how few people have email newsletters. You can see from the 2023 survey that most Site Care consultants surveyed...

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Deciding Between Local and XAMPP for Your Local Development Environment

Two popular options for setting up a local development environment are Local and XAMPP. Each has its strengths and weaknesses, catering to developers’ different needs and preferences. This article will...

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Securing Your WordPress Site: Essential Tips and Best Practices

WordPress is a prime target for cyber-attacks as one of the most popular content management systems. Ensuring your site’s security is crucial to protect your data and maintain the trust of your...

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Quick Fixes for ‘This Site Can’t Be Reached’ on Any Browser

The “This site can’t be reached” error is a common issue arising from various factors. This error typically indicates that the browser cannot connect to the website you are trying to visit. Here are...

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The MainWP Toolbox: Here, let me Perplexity that for you.

Have you ever had that person, that one person, who always asks questions on Facebook that could easily be solved by searching on Google? I mean, they should know that it’s pretty simple, right?...

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Mastering WooCommerce Email Delivery: A Comprehensive Guide to Preventing Spam

In the bustling world of e-commerce, effective communication with customers is paramount. However, despite the best intentions, WooCommerce administrators often need help finding their carefully...

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Walmart Sued for Sharing Personal Data

On July 15, 2024, a class of plaintiffs filed a lawsuit against Walmart claiming that the company violated the Video Privacy Protection Act (VPPA) by sharing customer personal data and the titles of...

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August MainWP Roundup: Wonder Women, Marc and Saving the Wapuus

In this month’s MainWP Roundup, we are gonna meet a WP Wonder Woman, listen in to Marc on the SDM Show, lament inflation and talk about updates going wrong. Buckle up. Let’s ride. Learn about Katie...

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